Cway AI

Privacy Policy

Last updated: 2024-07-26

Cway AI ("us", "we", or "our") operates the https://cwayai.ca website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. The primary way we collect personal information is through our contact form.

Types of Data Collected

  • Personal Data: While using our Service, particularly the contact form, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to: Full Name, Business Name, Email Address, Phone Number, and Industry.
  • Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2. Use of Data

Cway AI uses the collected data for various purposes:

  • To provide and maintain our Service
  • To respond to your inquiries and requests for information
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • For lead qualification and internal CRM purposes

3. Legal Basis for Processing Personal Data under PIPEDA

If you are from Canada, Cway AI's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We will collect and use your information only where:

  • We need it to perform a contract with you.
  • You have given us consent to do so.
  • The processing is in our legitimate interests and it's not overridden by your rights.
  • To comply with the law.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

5. Data Security and Limitation of Liability

The security of your data is important to us. We implement commercially reasonable security measures to protect your Personal Data from unauthorized access, use, or disclosure. However, you acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Therefore, you agree that Cway AI, its directors, employees, and affiliates will not be held liable for any damages, including but not limited to direct, indirect, incidental, punitive, and consequential damages, arising from or in connection with any unauthorized access, use, disclosure, or loss of your data, even if we have been advised of the possibility of such damages. Your use of our Service is at your own risk.

6. Your Data Protection Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have certain data protection rights. Cway AI aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Please see our Data Deletion Policy for instructions on how to request the deletion of your data.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: